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Liability Claims

We understand that even the most experienced title professionals can face liability claims.  That’s why we’re here to support you every step of the way.  As your trusted E&O insurance partner, we offer comprehensive claims assistance to ensure a smooth and efficient claims process.

Taking Action in the Event of a Claim

The sooner you report a potential claim, the sooner our team can begin assisting you. Please notify TIAC immediately by email, fax (800-TIAC-FAX Attention: Claims), or mail to:

Claims Department
Title Industry Assurance Company
7501 Wisconsin Avenue, Suite 1500E
Bethesda, MD 20814-6522


To expedite the process, please submit the following details on an Incident/Claim Report Form:

  • Your firm’s contact information (name, address, phone number)
  • Your policy number
  • Date, time, and location of the incident
  • Brief description of the allegations
  • Names and contact information of those making the claim
  • Amount of any demand (if known) and date received

It is important to remember:

  • Do not admit liability or attempt to place blame
  • Accept any papers (documents, letters, memos, etc.) without comment or argument
  • Prepare a written, detailed account of the incident from your perspective
  • Collect and retain relevant documents for future reference, including:
    • Any lawsuit papers or legal proceedings
    • Relevant client contracts or agreements
    • Any other pertinent correspondence or documents
  • Make a copy of all records and correspondence for your files
  • Consult with your claims representative or assigned defense counsel prior to agreeing to participate in any discussions about the claim

How TIAC Supports You


Prompt Investigation & Guidance

Upon notification of a claim, our experienced claims team will promptly contact you to begin investigating the allegations and assess your case. We’ll work closely with you throughout the process, providing expert guidance and keeping you informed of potential courses of action.


Open Communication & Support

We understand that navigating a claim can be stressful. That’s why we’re committed to clear and consistent communication throughout the process. Our dedicated team is here to answer any questions you may have and provide ongoing support.


Skilled Legal Defense 

If local legal counsel is required, we will retain a qualified attorney experienced in defending title agent and abstractor E&O claims.


Collaborative Defense Strategy

We believe in open communication and collaboration. Our claims team will work with you and your assigned legal counsel to coordinate a comprehensive defense strategy tailored to your specific situation.


Informed Decisions, Your Choice 

Our claims specialists will provide expert recommendations throughout the claims process. However, the final decision on settlement rests with you. We will not enter into a settlement without your consent.*

*Some restrictions may apply. See the policy for details.