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Terms & Privacy Statement

This Privacy Policy (“Policy”) describes how Title Industry Assurance Company (TIAC), Risk Retention Group (RRG) collect, use, and disclose your Personal Information when you visit our website or otherwise interact with any of our features or services that reference this Policy (collectively, the “Services”). This Policy also explains how you can exercise certain rights you may have in connection with your privacy and personal information.

Your use of our Services, and any dispute over privacy, is subject to this Policy.

For ease of reference, you may click on any of the following links to jump to one of the sections addressed below:

  1. Scope of this Privacy Policy
  2. Our Commitment to You
  3. Changes to this Privacy Policy
  4. Accessibility Statement
  5. Personal Information We Collect, Use and Share
  6. Social Media Engagement
  7. Interest-Based Advertising
  8. Our Use of Cookies
  9. Global Privacy Controls
  10. Information Regarding Children
  11. Your Privacy Rights
  12. Retention and Disposal of Personal Information
  13. Links
  14. Updates to This Policy
  15. Contact Us

Scope of this Privacy Policy

This Policy applies to the TIAC website and covers only the Services identified above and does not apply to information which you may send us by other means.

If you are within or are a resident of a member nation of the EUROPEAN ECONOMIC AREA (the “EEA,” which includes the 27 European Union Member States, Iceland, Lichtenstein and Norway), Switzerland or the United Kingdom (“UK”) (collectively, the “EU”), these Services do not apply to you.

This Site contains links to external sites, including those embedded in third-party advertisements or sponsor information, that are not controlled by TIAC. We are not responsible for the privacy practices and data collection policies for such third-party sites. You should consult the privacy policies of those sites for details.

Our Commitment to You

Our privacy commitments are fundamental to the way we run our business. These commitments apply to everyone who has a relationship with us - including customers, partners and website visitors. We are committed to providing you with the best overall experiences in all of our products and services. We strive to strike the right balance between using your data to ensure the quality of those experiences and protecting your privacy.

Changes to this Privacy Policy

TIAC reserves the right to make changes to this Policy at any time. Since this Policy may change as we modify or expand our Services, we suggest that you check back from time to time in order to understand how we treat your information. Our Policy’s effective date will always be set forth at the beginning and end of the Policy. Any changes will be immediately incorporated into this Policy and will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.

Any change to this Policy is effective immediately. Your continued use of the Services after any changes are made to this Policy constitutes your acceptance of the changes. If any changes are unacceptable to you, you should cease all use of the Services.

Accessibility Statement

TIAC is committed to making its website, https://www.tiacrrg.com, usable by all people, including those with disabilities. We are constantly in the process of making upgrades to achieve this goal.

Our Commitment to Help

We are dedicated to meeting your accessibility needs. Should you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, we have individuals here at TIAC to assist you.

Please contact us directly at privacy@tiacrrg.com. We would be happy to assist in making your visits to our site as convenient as possible.

Third Party Applications

While you are visiting our site, you will notice that we make use of third-party sites such as YouTube and Lever. Though individuals may have challenges with access to these sites, TIAC does not control or remedy the way content is portrayed.

Personal Information We Collect, Use and Share

Personal information is generally defined as information that, by itself or in combination with other information, identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, device, or household (“Personal Information”). Personal Information can include, but is not limited to, your name, address, telephone number, email address, username and password, IP address or other online identifiers, browsing or search history, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, consumer preferences, biometric information such as fingerprints, precise location information, or any other type of information that, directly or indirectly, can be linked to or is reasonably capable of being associated with you.

We will only collect, use and share your personal information where we are satisfied that we have a legal basis to do so. In these cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights. We will not take any action that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you.

When using the Services, we may collect, use, and share the following categories of Personal Information from you in the following ways:

Categories of Personal Information we collect

We may collect this Personal Information when you…

We collect this Personal Information so that we may…

Types of third parties that may receive this Personal Information

Contact information such as your first name, last name, email, phone number, and interest for insurance, career, or other.

·  Submit the Contact Us web form.

·  Submit a job application.

·  Subscribe to our newsletter.

·  Send us an email.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  To Communicate with You. We may use Personal Information to communicate with you about our Services, and to respond to your inquiries, including if you contact us with a question or concern.

·  Marketing and Advertising. We may use Personal Information to contact you with surveys and information regarding our Services and those of our affiliates that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  We may disclose your information to others when it is necessary to provide the Services you requested.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

Message questions or comments if you contact us. We may collect records and copies of your correspondence, including your name, email, subject interest and any other information you choose to provide or communicate to us while using the Services.

·  Submit the Contact Us web form.

·  Submit a job application.

·  Send us an email.

·  Any other correspondence provided or made available to TIAC.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  To Communicate with You. We may use Personal Information to communicate with you about our Services, and to respond to your inquiries, including if you contact us with a question or concern.

·  Evaluate and Improve our Services. We may use the Personal Information we collect to evaluate and improve our Services and to measure, improve, and understand the effectiveness of our Services and its features. We may also use this information to develop new Service offerings.  

·  Marketing and Advertising. We may use Personal Information to contact you with surveys and information regarding our Services and those of our affiliates that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  We may disclose your information to others when it is necessary to provide the Services you requested.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

We may also collect information about the name of your current company, LinkedIn profile URL, proof of U.S. employment eligibility, age if 18 or older, names of relatives who may have worked for B. F. Saul Insurance, Inc., awareness of Covid-19 vaccination requirement, minimum salary requirement, proof of non-compete or confidentiality agreements, gender, race, veteran status, disability status, educational institutions, work history, references, and any additional information you may provide in a resume or cover letter.

·  Submit a job application.

·  Send us an email.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  To Communicate with You. We may use Personal Information to communicate with you about our Services, and to respond to your inquiries, including if you contact us with a question or concern.

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

Information such as IP address, unique device identifiers, operating system, and other information related to the device used to access our Services.

·  Visit the site.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  To Communicate with You. We may use Personal Information to communicate with you about our Services, and to respond to your inquiries, including if you contact us with a question or concern.

·  Marketing and Advertising. We may use Personal Information to contact you with surveys and information regarding our Services and those of our affiliates that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers

·  Security Purposes. We may use Personal Information to mitigate fraud and protect TIAC.

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  We may disclose your information to others when it is necessary to provide the Services you requested.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

“Clickstream” data (e.g., information regarding which of our Web pages you access, the frequency of such access, and your product and service preferences) may be collected by TIAC itself, or by our service providers, using cookies, Web beacons, page tags, or similar tools that are set when you visit the site or when you view an advertisement we have placed on another Web site.

·  Visit the site.

·  Use for Administrative Purposes. To assess the usage, value and performance of our online products and services; to improve your experience with the site; and as otherwise permitted by applicable law or regulation.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  Evaluate and Improve our Services. We may use the Personal Information we collect to evaluate and improve our Services and to measure, improve, and understand the effectiveness of our Services and its features. We may also use this information to develop new Service offerings.  

·  Marketing and Advertising. We may use Personal Information to contact you with surveys and information regarding our Services and those of our affiliates that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers

·  Security Purposes. We may use Personal Information to mitigate fraud and protect TIAC.

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  This information may be processed by us, or on our behalf by other entities, solely in accordance with our instructions.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  We may disclose your information to others when it is necessary to provide the Services you requested.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

Information related to how you interact with the Services and advertisements, such as referring and exit web pages and URLs, browsing history, and other similar information. As described below in the “Our Use of Cookies” section, we may use analytics providers and technologies, including cookies and similar tools, to collect this information.

·  Visit the site.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  To Communicate with You. We may use Personal Information to communicate with you about our Services, and to respond to your inquiries, including if you contact us with a question or concern.

·  Evaluate and Improve our Services. We may use the Personal Information we collect to evaluate and improve our Services and to measure, improve, and understand the effectiveness of our Services and its features. We may also use this information to develop new Service offerings.  

·  Marketing and Advertising. We may use Personal Information to contact you with surveys and information regarding our Services and those of our affiliates that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers.

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  We may disclose your information to others when it is necessary to provide the Services you requested.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

Personal Information about you collected through our affiliates, business partners, and vendors who provide services on our behalf.

·  Use our Services which involve our affiliates, business partners, and vendors.

·  Operate our Business. We use Personal Information to allow you to use our Services, and otherwise run our day-to-day operations.

·  Marketing and Advertising. We may use Personal Information to contact you with surveys and information regarding our Services and those of our affiliates that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers.

·  Security Purposes. We may use Personal Information to mitigate fraud and protect TIAC.

·  Legal Requirements. We may use Personal Information to comply with lawful court orders, law enforcement requests, or other legal requirements.

·  Other Operational Purposes. We may use Personal Information for purposes not provided for in this Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

·  We disclose information we collect from you to service providers, consultants, auditors, attorneys, vendors, contractors, or agents who perform functions on our behalf. This includes entities that host our Site, perform research and development, and assist us in performing analytics on our Site.

·  We disclose the information we collect from you to our affiliates or subsidiaries.

·  We may disclose your information to others when it is necessary to provide the Services you requested.

·  If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our shares or assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and advisors, including attorneys and consultants.

·  We disclose Personal Information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

·  We disclose Personal Information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Policy, or as evidence in litigation in which we are involved.

·  We may disclose Personal Information for a new use or purpose not described in this Policy. We will notify you before disclosure, if necessary, and provide you with the choice of opt-in or opt-out consent.

In the past twelve months, we have not sold any personal information.

Social Media Engagement

Our websites include social media features, such as the Facebook Like button and other widgets that run on our site. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the organization providing it. For example, if you create or log into your account through a third-party social networking site, we may have access to certain information from that site, such as your name, account information and friends, in accordance with the authorization procedures determined by such third-party social networking site. We may also collect information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services to you, and prevent or detect fraud. We work closely with third parties (for example, business partners, service providers, sub-contractors, advertising networks, analytics providers, search information providers, fraud protection services) in an effort to constantly improve our products and services, and may receive information about you from them.

Interest-Based Advertising

We may ourselves, or with third-party vendors, use non-personal information in connection with our own or vendor information to deliver targeted advertising to you when you visit other websites or our site. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called “behavioral advertising,” is not based on any information that specifically identifies you. As a result, we and our vendor know your interests, but do not personally identify you in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements that are relevant to your interests. However, if you would like to opt out of these interest-based advertisements, please follow the opt-out process via the consent management platform on our website and toggle the targeted advertising as off.

If you generally want to "opt out" of receiving online interest-based advertisements on your internet browser from advertisers and third parties that participate in a self-regulatory programs like the Digital Advertising Alliance (DAA) program or the Network Advertising Initiative (NAI), please follow the instructions at WebChoices: Digital Advertising Alliance's Consumer Choice Tool for Web US (aboutads.info) and NAI Consumer Opt Out (networkadvertising.org) to place an "opt-out" cookie on your device indicating that you do not want to receive interest-based advertisements. If you want to "opt out" of receiving online interest-based advertisements on mobile devices, please follow the instructions at YourAdChoices.com | AppChoices and Mobile Opt Out - NAI: Network Advertising Initiative (thenai.org).

Our Use of Cookies

Cookies are small text files that may be placed on your Web browser when you visit our Sites, or when you view advertisements that we have placed on other Web sites. Cookies allow your browser to remember some specific information which the Web server can later retrieve and use. When you quit your browser, some cookies are stored in your computer’s memory, while some expire or disappear.

Cookies are used primarily for administrative purposes, to improve your experience with our Web sites. Examples of this would include the use of cookies:

  • To improve site security by “authenticating” you (i.e., verify that you are who you say you are) when you sign into our Sites.
  • To keep track of your specified preferences such as language, time zone and timeouts after periods of inactivity.
  • To allow you to navigate our Sites more easily by “remembering” your identity so that you do not have to input your password multiple times as you move between pages or services.

We use Cookies for the following purposes:

  • Website Operation. Cookies help us run our websites securely and enable basic functions like page navigation.
  • Performance and Analytics. Cookies help us analyze how you interact with our Sites. These Cookies enable us to monitor and improve website performance, Services, and your experience.

If you wish to prevent Cookies from tracking your activity, or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set. If you block Cookies, certain features and Services may not work. For more information on how you can customize your browser’s Cookie setting, please visit the link to your web browser below:

We are not responsible for the completeness, effectiveness, or accuracy of any third-party opt-out options or programs.

Global Privacy Controls

Website visitors who are using a browser or extension that is Global Privacy Control (GPC) compliant will have their signal automatically applied to their consent settings.

Information Regarding Children

The Services are intended for individuals 18 years of age and older. Our Services are not directed at, marketed to, nor intended for, children under 16 years of age. TIAC does not knowingly collect, use, or sell any information, including Personal Information, directly from children under 16 years of age.

If TIAC learns that it has collected any information regarding a person younger than 16 years of age without consent, TIAC will delete or destroy the information immediately.

If there is concern that information regarding a person younger than 16 years of age was somehow collected by TIAC, any minor, or the parent(s) or legal guardian(s) of such minor, who wishes to request the removal of the minor’s information should submit their request by using the contact details provided in the “Contact Us” section below.

Your Privacy Rights

We provide you with certain rights regarding your personal data, subject to certain exceptions and limitations. Those rights include -

  1. Right to request access to the personal data we have collected about you, restrict the processing of specific pieces of personal information we collected about you and learn how we collect this information, our purpose in collecting it,
  2. Right to correct or delete the personal data we have collected from you,
  3. Right to opt-out of the sale or sharing of your personal data,
  4. Right to limit use and disclosure of sensitive personal information, if applicable, and
  5. Right not to receive discriminatory treatment for the exercise of [the relevant] privacy rights conferred by applicable laws.

If applicable under the California Privacy Rights Act (CPRA), “Sensitive personal information” means: (A) personal information that reveals your social security, driver’s license, state identification card, or passport number; account log‐in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of your mail, email and text messages, unless we are the intended recipient of the communication; genetic data; and the processing of biometric information for the purpose of uniquely identifying you; (B) personal information collected and analyzed concerning your health; or (C) personal information collected and analyzed concerning your sex life or sexual orientation. Note that “Sensitive personal information” excludes information that is made publicly available.

We do not use or disclose sensitive personal information for purposes to which the right to limit use and disclosure applies under the California Consumer Privacy Act (CCPA).

If you would like to access, review, edit, delete or have us properly dispose of any copies of the Personal Information that TIAC collected about you (subject to any applicable legal exceptions), or if you would like to exercise the above rights in any other way, please contact us at privacy@tiacrrg.com or use the mailing address provided in the “Contact Us” section below.

You may be able to opt out of TIAC sharing your Personal Information with the entities identified in this Policy by sending us an email at the address above, unless the sharing of your Personal Information is necessary to perform one of the following business purposes: to count ad impressions and evaluate their effectiveness; to detect, protect against, and prosecute security incidents; to debug or troubleshoot functional errors that may arise with the Services; to complete short-term tasks related to an existing interaction you have with TIAC; to maintain or service your account; to process payments and fulfill orders or other transactions you authorize; to verify your customer information; and to ensure the safety and quality of the Services.

TIAC will attempt to accommodate any request to delete or properly dispose of any copies of your Personal Information, but we cannot guarantee we can eliminate all Personal Information from the specified uses. Therefore, please be as specific as possible in any request to delete or dispose of copies of your Personal Information. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise to perform a contract we entered into with you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Debug products to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546);
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • Comply with a legal obligation; or
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

If you choose to delete certain portions of your Personal Information, it may affect your ability to use certain Services. If the request relates to information that TIAC needs to make the Site or other Services function properly for you, you may no longer be able to use those Services. Any removal of content by TIAC does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content or information.

You may grant an authorized agent written permission to submit requests regarding your Personal Information, but we may deny authorized agent requests absent proof that you authorized such agent to act on your behalf, or if we are unable to verify your identity.

TIAC is required to verify the identity of any person or entity that requests the disclosure or deletion of Personal Information. If you have a password-protected account with us, we will use our existing authentication procedures to verify your identity. For most other consumer requests, TIAC will ask you to provide information that matches at least two pieces of personal information we store about you before responding to your request. If you would like to request the specific pieces of your personal information that TIAC has collected, or if you would like us to delete highly sensitive information, you will need to match at least three pieces of information we store about you, and you must provide a signed declaration under penalty of perjury that you are the consumer whose personal information you are requesting.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We may send periodic promotional emails to you. You may opt out of promotional emails by following the opt-out instructions contained in the email. If you opt out of receiving promotional emails, we may still send you emails about other services you have requested to receive from us.

Retention and Disposal of Personal Information

TIAC retains collected information for a reasonable amount of time in order to fulfill the stated purpose for why the information was collected. TIAC will also retain collected information connected to business records for periods of time required by law. If TIAC determines that collected information is no longer needed, it will delete such information.

Securing Personal Information

TIAC is committed to protecting the privacy and confidentiality of your personal information. We maintain physical, electronic and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure. Some of the other central features of our information security program are:

  • A dedicated group that designs, implements and provides oversight to our information security program;
  • The use of specialized technology such as firewalls;
  • Testing of the security and operability of products and services before they are introduced to the Internet, as well as ongoing scanning for publicly known vulnerabilities in the technology;
  • Internal and external reviews of our Internet sites and services;
  • Monitoring of our systems infrastructure to detect weaknesses and potential intrusions;
  • Implementing controls to identify, authenticate and authorize access to various systems or sites;
  • Protecting information during transmission through various means including, where appropriate, encryption; and
  • Providing TIAC personnel with relevant training and continually updating our security practices in light of new risks and developments in technology.

Legal Disclaimers

Nothing in this Policy restricts our ability to:

  1. Comply with federal, state, or local laws;
  2. Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
  3. Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law;
  4. Exercise or defend legal claims;
  5. Detect security incidents and protect against fraudulent or illegal activity and prosecute those responsible for such activity; or
  6. Transfer Personal Information as part of a merger or acquisition, dissolution, bankruptcy, or any other transaction in which a third party assumes control of all or part of our business.

Our Site and Services may contain links to unaffiliated websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those websites. We are not responsible for the information practices of such websites.

Updates to This Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, and any material change to this Policy will be effective immediately.

Contact Us

If you have questions about this Policy, the privacy aspects of our Site or Services, or would like to make a privacy-related inquiry, complaint, or dispute, please contact us at:

Chief Data Privacy Officer
Title Industry Assurance Company (TIAC), RRG
7501 Wisconsin Avenue
Suite 1500E
Bethesda, MD 20814
Email: privacy@tiacrrg.com

TIAC intends to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact TIAC.

This Policy was last updated: April 24, 2024